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Air France KLM Cargo has reported that ongoing IT issues continued to impact its financial performance in the second quarter of 2024. The persistent technical challenges disrupted operations and hindered the company’s ability to optimize its network and customer service.
Despite facing these headwinds, the cargo division managed to maintain a positive outlook for the remainder of the year, citing strong market demand and ongoing efforts to address the IT issues. The company is investing heavily in technology upgrades and system improvements to enhance its operational resilience and customer experience.
While the full extent of the financial impact is still being assessed, the IT challenges underscore the increasing reliance on technology in the air cargo industry and the critical importance of robust IT infrastructure.
