Lowe’s is expanding its use of artificial intelligence to unify and optimise end-to-end inventory management across its network.
The retailer is strengthening its partnership with Relex Solutions by combining Lowe’s internal supply chain systems with Relex technology covering forecasting, replenishment and allocation.
Camille Fratanduono, Lowe’s senior vice president of inventory replenishment and planning, said a single AI-driven platform will allow the company to better analyse demand trends and manage inventory positions across the network.
Lowe’s first implemented Relex allocation technology in 2024.
Relex said its replenishment tools are designed to automate ordering processes, streamline planning and help identify root causes of stockouts.
Fratanduono said the new visibility will generate clear recommendations on where inventory should be placed, how much should be moved and when it should be repositioned.
The company expects this to improve in-stock levels while increasing productivity and service for both DIY consumers and professional customers.
Lowe’s has been modernising its supply chain for several years. During a previous earnings call, the retailer said AI inventory tools were already supporting SKU rationalisation efforts.
The new platform will continuously analyse demand, inventory and network conditions in real time, enabling faster and more accurate decisions.
Lowe’s said the shift will also allow internal inventory teams to focus more on strategic priorities and upstream planning with merchants and suppliers.
Implementation is being rolled out in phases, with full deployment expected in early 2027.
Other companies using Relex technology include Guitar Center, United Natural Foods and Wawa.
