HO CHI MINH CITY | June 17, 2025
By Maria Kalamatas
Category: Tech & Innovation → Logistics Technology
Despite the modest room and plain backdrop, the announcement from Ho Chi Minh City on Monday morning had a significant impact that extended beyond the confines of the ITL Group headquarters.
Vietnam’s leading integrated logistics provider has unveiled a new digital logistics platform, built entirely in-house, designed to optimize freight flows, improve visibility, and cut waste across Southeast Asia’s fragmented supply chains.
Not an Imported Solution—But a Native One
This wasn’t another off-the-shelf solution dressed up with local branding. The system ITL introduced—after 14 months of real-world testing within its trucking and air cargo operations—was developed by a team of Vietnamese engineers and logistics experts who understand the region’s daily realities.
“Our software doesn’t just speak English and Vietnamese,” joked ITL CEO Ben Anh at the launch. “It speaks the language of Southeast Asia’s logistics pain points.”
What the system offers is practical: route optimization tools that account for border delays and road closures; customs document automation aligned with Vietnamese regulations; and live cargo tracking on multi-modal legs—all packaged in an interface designed for dispatchers and warehouse teams, not just executives.
Built from Necessity, Not Luxury
ITL didn’t set out to become a tech company. But when COVID-era disruptions exposed the fragility of data flow between carriers, clients, and customs, the company realized it had little choice but to develop something tailored—and fast.
During the internal trial, ITL recorded:
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a 20% cut in re-delivery costs,
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faster turnaround times at its warehouse gates,
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and a significant decline in shipment errors tied to paperwork delays.
These gains are not incremental for a country like Vietnam, where logistics often competes with infrastructure instead of complementing it. They’re transformational.
A Quiet Signal to the Region
Long underestimated, Vietnam’s logistics industry isefficient in parts but largely reactive. This week’s launch suggests that the narrative may be shifting. More than a product, ITL’s platform is a signal: Southeast Asia doesn’t have to wait for Silicon Valley to digitize its supply chains. ITL’s platform has the capability to digitize its supply chains from the core.
For now, ITL is offering the platform to a small group of partner clients. If the results remain consistent, we anticipate a regional rollout by early 2026.
And perhaps most significantly, they’re doing it without fanfare—just a quiet conviction that the region’s logistics can, and should, be smarter.
